Shipping policy

1. Delivery Time

  • Minimum Delivery Time: 5–8 business days

  • Maximum Delivery Time: Up to 15 business days

  • Remote Locations / International Deliveries: Up to 30 business days due to customs clearance and legal procedures

2. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Processing times may vary during peak seasons, festivals, or promotional periods.

3. Shipping and Delivery

  • SHAKTI AQUATECH LLP offers standard shipping on all orders.

  • Delivery timelines are estimated based on the shipping address provided at checkout.

  • Once the order is shipped, customers will receive a shipping confirmation email with tracking details.

4. Delivery Conditions

  • Delivery timelines may change due to unforeseen circumstances such as weather conditions, courier delays, strikes, or other factors beyond our control.

  • In case of delays, our customer support team will keep you informed with timely updates.

5. Address Accuracy

  • Customers must ensure that the shipping address and contact details provided at checkout are correct and complete.

  • SHAKTI AQUATECH LLP will not be responsible for delays or losses resulting from incorrect address details provided by the customer.

6. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Free shipping may be offered on selected orders or above a specified order value as part of promotional offers.

7. Order Tracking

  • Customers can track their order using the tracking number shared via email or SMS after dispatch.

  • For any tracking-related issues, customers may contact our support team for assistance.

8. Non-Delivery and Redelivery

  • If an order is returned to us due to unsuccessful delivery attempts, we will contact the customer to arrange redelivery.

  • Additional shipping or handling charges may apply for redelivery.

9. International Shipping

  • International shipping is subject to applicable shipping rates, customs duties, taxes, and import regulations of the destination country.

  • Any additional charges imposed by local authorities must be borne by the customer.

10. Policy Updates

  • SHAKTI AQUATECH LLP reserves the right to modify or update this Shipping Policy at any time without prior notice.

  • Customers are advised to review this policy periodically for any changes.

By placing an order with SHAKTI AQUATECH LLP, you agree to the terms and conditions outlined in this Shipping Policy.